CATHERINE ANN EKLUND MARES is currently employed as a Broker and/or Investment Adviser at MORGAN STANLEY located at ONE EL PASEO PLAZA, 74199 EL PASEO, SUITE 201, PALM DESERT, CA, 92260.
CATHERINE ANN EKLUND MARES has worked at MORGAN STANLEY since June 01, 2009
CATHERINE ANN EKLUND MARES has 2 Disclosure Event(s).
Date: April 27, 2010 Category: Customer Dispute Allegations: THE CUSTOMERS ALLEGE MISREPRESENTATION REGARDING A VARIABLE ANNUITY PURCHASED ON APRIL 19, 2005. COMPENSATORY DAMAGES ARE UNSPECIFIED.
Date: February 17, 2000 Category: Customer Dispute Allegations: ATTORNEY OF CUSTOMER ALLEGES "WITHOUT OUR CLIENT'S KNOWLEDGE AND/OR CONSENT, ON 11/29/99, MARES SOLD ALL OF THE BONDS WHICH RESULTED IN A NET LOSS TO THE TRUST IN THE AMOUNT OF $45,583.53." FURTHER CUSTOMER, THROUGH ATTORNEY, ALLEGES "MARES WAS NEGLIGENT IN NOT ADVISING THE TRUST OF THE LOSS THAT WOULD BE SUSTAINED AS A RESULT OF THE SALE OF THE ORIGINAL FIVE BONDS." Damage Amount Requested: $45,583.53 Broker Comment: CUSTOMER ALLEGATIONS DENIED FOR FOLLOWING REASONS: (I)CUSTOMER INITIATED SALE AND PURCHASE TRANSACTIONS AFTER INQUIRING ABOUT PROFIT AND LOSS RAMIFICATIONS; (II) PURSUANT TO NORMAL PROCESS, CUSTOMER STATED THAT SHE HAD RECEIVED APPROVAL FROM HER TAX ACCOUNTANTS TO PROCEED WITH TRANSACTIONS; (III)UPON COMPLETION OF TRANSACTIONS REQUESTED BY CUSTOMER, MS. MARES CONTACTED CUSTOMER TO ENSURE SATISFACTION. CUSTOMER STATED THAT SHE WAS SATISFIED WITH THE HIGHER YIELDING MUNI BONDS SHE ACQUIRED AND INTENDED TO WRITE OFF THE LOSS REALIZED FROM THE SALE OF BONDS FOR TAX PURPOSES; (IV)CUSTOMER WAITED TWO MONTHS TO VOICE COMPLAINT DESPITE RESPONSIBILITY TO PROVIDE WRITTEN NOTIFICATION OF A DISCREPANCY TO BAISI WITHIN 10 DAYS OF CONFIRMATION AND STATEMENT DATE.
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