CHAD ANTHONY PUGH

CHAD ANTHONY PUGH is currently employed as a Broker and/or Investment Adviser at CETERA INVESTMENT SERVICES LLC located at 1208 ALBERTSON PARKWAY, BROUSSARD, LA, 70518.

CHAD ANTHONY PUGH has worked at CETERA INVESTMENT SERVICES LLC since November 27, 2013

Disclosure History

CHAD ANTHONY PUGH has 2 Disclosure Event(s).

Date: November 19, 2009
Category: Customer Dispute
Allegations: CLIENT ALLEGES CAPITAL PRESERVATION PLUS LIFETIME INCOME RIDER SELECTED FOR VARIABLE ANNUITY CONTRACT PURCHASED JUNE 6, 2006 WAS REMOVED BY THE REPRESENTATIVE WITHOUT AUTHORIZATION AND NOTIFICATION WAS NOT PROVIDED. CLIENT FURTHER ALLEGES THAT A FULL EXCHANGE OF SUB-ACCOUNT ALLOCATIONS WAS PROCESSED WITHOUT AUTHORIZATION.
Damage Amount Requested: $100,000.00
Settlement Amount: $5,116.82
Broker Comment: THIS IS A FALSE CLAIM A RIDER CAN NOT BE REMOVED FROM THIS PRODUCT, IF A RIDER IS REMOVED THE ORIGINAL CONTRACT WOULD HAVE BEEN TERMINATED AND A NEW CONTRACT WOULD BE ISSUED. CAPITAL ONE DID NOT EVEN CONTACT THE BROKER TO ASK QUESTIONS ABOUT THIS TRANSACTION. THE BROKER, HIS CURRENT CHIEF OF COMPLIANCE DAWN PETERSON AND HIS ATTORNEY CONTACTED CAPITAL ONE WITH THIS INFORMATION AND THEY NEVER RESEARCH THIS COMPLAINT OR CALLED US BACK. THE VARIABLE ANNUITY COMPANY CONFIRMED THAT THE RIDER WAS NEVER REMOVED AND CONFIRMED IF IT WOULD HAVE BEEN REMOVED A NEW CONTRACT WOULD HAVE BEEN ISSUED. THE CLIENT AND WIFE BOTH SIGNED THE REALLOCATION FORM IN ORDER TO MOVE SUB ACCOUNTS. CAPITAL ONE SHOULD HAVE INVESTED THIS ALLEGATIONS BEFORE SETTLING THE COMPLAINT THAT WAS NOT JUSTIFIED.

Date: November 03, 2009
Category: Employment Separation After Allegations
Firm Name: CAPITAL ONE INVESTMENT SERVICES LLC
Termination Type: Discharged
Allegations: FAILURE TO FOLLOW COMPANY POLICY RELATED TO PROCESSING TRANSACTIONS
Broker Comment: HE CUSTOMER WISHED TO COMBINE HIS IRA'S. IN ORDER FOR THIS PROCESS TO BE COMPLETED SEVERAL FORMS REQUIRED SIGNATURES AND DATES BY THE CUSTOMER. THE DATE OF THE CHECK AND THE DATE OF THE FORMS DID NOT MATCH, SO CHAD CONTACTED THE CUSTOMER TO EXPLAIN THE PROBLEM. THE CUSTOMER INSTRUCTED CHAD TO CHANGE THE DATE OF THE CAPITAL ONE FORM TO MATCH THE CHECK. THIS WAS NOT AN INSURANCE COMPANY FORM JUST AN INTERNAL FORM. CAPITAL ONE NEVER CONTACTED CUSTOMER TO CONFIRM CHAD RESPONSE THEY JUST TERMINATED HIM.

More Information

All individuals registered to sell securities or provide investment advice are required to disclose customer complaints and arbitrations, regulatory actions, employment terminations, bankruptcy filings and criminal or civil judicial proceedings.

A disclosure includes information about customer disputes, disciplinary events and financial matters on the broker's record as reported by securities regulators, the individual broker, and any involved firms. Some of these items may involve pending actions or allegations that have not been resolved or proven. The presence of a disclosure does not automatically indicate any wrongdoing.

BrokerCheck is the source of the data included in this Report. The data was compiled on June 29, 2018.

To view the full report for CHAD ANTHONY PUGH, click here.

The use of BrokerCheck data is subject to the BrokerCheck Terms of Use.