JACK ROBERT THACKER is currently employed as a Broker and/or Investment Adviser at CENTER STREET SECURITIES, INC. located at 2740 OLD ELM HILL PIKE, STE 201, NASHVILLE, TN, 37214.
JACK ROBERT THACKER has worked at CENTER STREET SECURITIES, INC. since December 03, 2007
Disclosure History
JACK ROBERT THACKER has 1 Disclosure Event(s).
Date: November 22, 2011 Category: Customer Dispute Allegations: 12/11 CLIENT LETTER SAID SHE WAS CONCERNED ABOUT THE ILIQUIDTY OF HER REIT INVESTMENTS PURCHASED 2007. SHE REQUESTED COPIES OF ORIGINAL DOCUMENTS AND THAT FIRM NOT CONTACT HER BY PHONE; ONLY MAIL. DOCUMENTS WERE SENT TO HER SOON AFTER WITH A COVER LETTER AND REDEMPTION FORMS. SHE DID NOT MAKE ANY FURTHER REQUESTS TO FIRM. DIED 5/2012. Broker Comment: FIRM DID NOT DISCLOSE MATTER SOONER BECAUSE IT DID NOT REALIZE THAT IT MET THE THRESHOLD OF COMPLAINT REPORTING BECAUSE CLIENT MADE NO SPECIFIC ACTION REQUEST OTHER THAN COPIES OF HER PAPERWORK AND FIRM DETERMINED THAT CLIENT PURCHASED PRODUCTS AFTER SEVERAL APPOINTMENTS SOME OF WHICH HER ADULT CHILDREN (HEIRS) ATTENDED AND DID NOT OBJECT. OTHER INFORMATION: SHE ATTENDED FIXED ANNUITY SEMINAR AND MET A SALESPERSON. HE DRAFTED A LETTER FOR HER TO SIGN REGARDING LIQUIDITY CONCERNS. AT THE SAME TIME HE TRANSFERRED $100,000 OF HER LIQUID ASSETS INTO A NEW FIXED ANNUITY WITH A 16 YEAR SURRENDER CHARGE STARTING AT 20% A YEAR. SHE DIED LESS THAN SIX MONTHS AFTER TRANSFER. WHEN THE FIRM FIRST RESPONDED TO HER WITH THE REQUESTED DOCUMENTS, IT ALSO SENT HER REDEMPTION PAPERWORK TO REQUEST THE REDEMPTION OF HER SHARES BY SPONSORING REIT COMPANIES. CLIENT NEVER RESPONDED TO FIRM NOR SENT IN THE REDEMPTION FORMS TO REIT COMPANIES. SHE DIED 5/12.
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