JOHN ALLEN COMFORT is currently employed as a Broker and/or Investment Adviser at EDWARD JONES located at 5200 W 94TH TERR STE 203, PRAIRIE VILLAGE, KS, 66207.
JOHN ALLEN COMFORT has worked at EDWARD JONES since July 22, 1987
JOHN ALLEN COMFORT has 2 Disclosure Event(s).
Date: June 12, 2014 Category: Customer Dispute Allegations: THE CLIENT CLAIMS THE LIQUIDATION OF ONE ANNUITY AND PURCHASE OF ANOTHER ANNUITY RESULTED IN A TAX LIABILITY SHE WAS UNAWARE OF. THE CLIENT ALSO CLAIMS MONTHLY SSI PAYMENTS HAVE DECREASED AS A RESULT. Damage Amount Requested: $5,000.00 Settlement Amount: $6,720.00 Broker Comment: AFTER COMPLETION OF THE FIRM'S INVESTIGATION A SETTLEMENT OFFER WAS EXTENDED ON AUGUST 27, 2014 TO SURRENDER THE CLIENT'S PROTECTIVE ANNUITY WITH ANY EXPENSES INCURRED ASSUMED BY EDWARD JONES. AS OF JANUARY 9, 2015 THE EXECUTED SETTLEMENT OF CLAIM HAS NOT BEEN RECEIVED BY EDWARD JONES AND THE OFFER HAS BEEN WITHDRAWN. THE SETTLEMENT OFFER WAS EXTENDED AGAIN TO THE CLIENT AND WAS ACCEPTED . THE ACCOUNT WILL BE CREDITED IN THE AMOUNT OF $6,720.00. THE FINANCIAL ADVISOR WAS NOT REQUIRED TO CONTRIBUTED TO THE RESOLUTION.
Date: March 05, 2004 Category: Customer Dispute Allegations: CLIENTS STATE THEY TRANSFERRED THEIR ACCOUNT TO EDWARD JONES IN MAY 2003 AND ON THE ADVISE OF IR LIQUIDATED FIDELITY FUNDS HELD IN THEIR ACCOUNT WHICH RESULTED IN A LARGE CAPITAL GAIN. CLIENTS ALLEGE IR SOLD A TREASURY BILL AND PURCHASED A FREDDIE NOTE AND GENERAL ELECTRIC BOND WITHOUT THEIR AUTHORIZATION. CLIENTS ALSO ALLEGE THEY WOULD NOT HAVE LIQUIDATED THE FUNDS HAD THEY BEEN AWARE THEY WOULD LOSE $70,000 AND INCUR A LARGE TAX BILL. Damage Amount Requested: $70,000.00 Broker Comment: IR INDICATED THE DECISION WAS MADE TO TRANSFER THE ABOVE-REFERENCED ACCOUNT AS THE CLIENT WAS NOT HAPPY WITH THE FEES ASSOCIATED WITH MAINTAINING HIS ACCOUNT AT HIS FORMER FIRM. IR FURTHER INDICATED HIS SUGGESTION TO LIQUIDATE THE FIDELITY MUTUAL FUNDS WAS BASED ON DISCUSSIONS REGARDING INVESTMENT OBJECTIVES. IR ALSO STATED HE RECOMMENDED DISCUSSING THE POTENTIAL TAX CONSEQUENCES OF THE LIQUIDATION WITH A QUALIFIED TAX PROFESSIONAL. ACCORDING TO OUR RECORDS, FUNDS WERE RECEIVED IN THE ACCOUNT (VIA WIRE) ON JUNE 18, 2003, AND WERE INVESTED IN VARIOUS AMERICAN MUTUAL FUNDS. THE 52,000 TREASURY BILL HELD IN THE ACCOUNT WAS NOT SOLD AS THE CLIENT ALLEGED IN HIS CORRESPONDENCE. THE INVESTMENT MATURED ON JULY 3, 2003, AND THE PROCEEDS WERE INVESTED IN 26,000 FEDERAL HOME LOAN MTG NOTE (5%, 7/15/23) AND 26,000 GENERAL ELEC CAP CORP (5.25%, 7/15/28). AT THE TIME OF THE AFOREMENTIONED TRANSACTIONS (BUYS/SELLS), THE CLIENT RECEIVED TRADE CONFIRMATIONS WHICH PROVIDED DETAILS OF THE TRANSACTIONS AND THE APPROPRIATE PROSPECTUSES . FURTHERMORE, THE CLIENT HAS RECEIVED STATEMENTS. BASED ON OUR REVIEW, IT IS OUR OPINION ALL TRANSACTIONS EFFECTED IN THE ACCOUNT WERE AUTHORIZED AND IT APPEARS THE IR DID SUGGEST THE CLIENT SPEAK WITH HIS TAX PROFESSIONAL REGARDING THE TAX CONSEQUENCES OF LIQUIDATING THE FIDELITY FUNDS. THE INVESTMENTS PURCHASED IN THE ACCOUNT APPEAR TO BE WITHIN THE SCOPE OF THE INVESTMENT OBJECTIVES OF THE ACCOUNT. CLAIM DENIED.
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