MATTHEW ROY WILSON is currently employed as a Broker and/or Investment Adviser at CAPITAL FINANCIAL SERVICES, INC. located at 1135 PEARL STREET, SUITE 208, BOULDER, CO, 80302.
MATTHEW ROY WILSON has worked at CAPITAL FINANCIAL SERVICES, INC. since February 17, 2009
MATTHEW ROY WILSON has 2 Disclosure Event(s).
Date: March 16, 2009 Category: Regulatory
Date: December 15, 2008 Category: Employment Separation After Allegations Firm Name: MERRILL LYNCH,PIERCE,FENNER &SMITH INC Termination Type: Discharged Allegations: MR. WILSON'S EMPLOYMENT WAS TERMINATED ON DECEMBER 15,2008 AFTER THE FIRM CONCLUDED THAT HE HAD SIGNED A CLIENT'S NAME TO A DOCUMENT. Broker Comment: A CLIENT OF MINE, WHO LIVES ABOUT AN HOUR AWAY FROM MY OFFICE, SIGNED AND RETURNED A NEW ACCOUNT FORM AND ALL NECESSARY TRANSFER PAPERWORK TO ME WITH THE INTENTION OF OPENING AN ACCOUNT AND TRANSFERRING IN SOME OF HIS MUTUAL FUND HOLDINGS. IT WAS ON OR ABOUT 12/10/2008 AND HE WANTED TO GET THIS TRANSFER COMPLETED BEFORE THE YEAR-END, SO TIME WAS RUNNING SHORT. I ASKED MY ASSISTANT TO REUSE HIS OLD ACCOUNT NUMBER THAT HE PREVIOUSLY HAD HAD WITH THE FIRM, INSTEAD OF ISSUING HIM A NEW ONE. ANOTHER ASSISTANT IN OUR BRANCH OVERHEARD THIS CONVERSATION ASKED ME TO HAVE HIM SIGN A LETTER, THAT SHE HAD TYPED, STATING THAT HE WANTED TO REUSE HIS OLD ACCOUNT NUMBER. THE CLIENT LIVES IN A TOWN ABOUT AN HOUR DRIVE AWAY FROM MY OFFICE, HE DIDN'T HAVE ACCESS TO A FAX MACHINE AND HE WAS LEAVING TOWN THE NEXT DAY. WE ALREADY HAD A NEW ACCOUNT FORM AND TRANSFER DOCUMENT SIGNED SO I DEBATED THE NECESSITY OF THIS LETTER WITH MY ASSISTANT. I KNEW THAT THERE WAS NO REALISTIC WAY TO GET THE CLIENT TO SIGN THE LETTER AND COMPLETE THE TRANSFER BY THE END OF THE YEAR WITH HIM LEAVING TOWN, SO I SIGNED HIS NAME TO THE LETTER. AT THAT MOMENT, I JUSTIFIED MY ACTIONS AS TRYING TO ACCOMPLISH WHAT THE CLIENT WANTED TO DO. WITHIN 5 MINUTES OF MY ASSISTANT TYPING THE LETTER, I TOOK IT BACK TO HER WITH THE SIGNATURE AND SHE CHALLENGED ME SAYING, "YOU CAN'T DO THAT" KNOWING THAT I COULDN'T HAVE HAD THE CLIENT SIGN IT IN THAT AMOUNT OF TIME. I TRIED TO EXPLAIN WHAT I WAS TRYING TO ACCOMPLISH FOR THE CLIENT AND WE TALKED FOR A MINUTE OR TWO. WITH A CALMER HEAD AND A LITTLE PERSPECTIVE, I REALIZED WHAT A BAD DECISION IT WAS THAT I HAD MADE AND I PICKED THE LETTER UP OFF MY ASSISTANT'S DESK AND TOOK IT BACK INTO MY OFFICE, WHERE I PLACED IT IN A GARBAGE BIN THAT WAS INTENDED TO BE SHREDDED. LATER THAT DAY, I APOLOGIZED TO BOTH OF OUR ASSISTANTS FOR PUTTING THEM IN THAT SITUATION AND THAT I KNEW I HAD MADE A BAD DECISION. A FEW DAYS LATER, I WAS READ THE FIRST FEW LINES OF THIS LETTER BY A MEMBER OF THE FIRM MANAGEMENT TEAM AND ASKED IF I RECOGNIZED IT. I SAID I DID AND VOLUNTARILY TOLD THEM EXACTLY WHAT HAD HAPPENED. I IN NO WAY MADE ANY ATTEMPT TO COVER UP OR HIDE MY MISTAKE. I ASKED THEM TO HELP ME WORK THROUGH THIS BAD DECISION AND MOVE FORWARD IN AN APPROPRIATE MANNER. I WAS TERMINATED FOR MY ACTIONS THE FOLLOWING MONDAY. THE CLIENT IN QUESTION WAS NEVER TOLD ABOUT ANY OF THIS HAPPENING UNTIL HE CALLED MY MOBILE PHONE ABOUT TWO MONTHS LATER, AT WHICH TIME I TOLD HIM THE WHOLE STORY OF WHAT HAD HAPPEND. MERRILL LYNCH HAD NOT TOLD HIM ABOUT ANY OF THIS AND COMPLETED THE TRANSFER OF HIS ACCOUNT INTO THE FIRM. HE CALLED MY MOBILE PHONE BECAUSE MY NAME WAS NOT LISTED ON HIS STATEMENTS AS THE BROKER OF RECORD AND HE WONDERED IF I HAD LEFT TO JOIN ANOTHER FIRM. AFTER HEARING WHAT I HAD DONE, AND WHAT HAD HAPPENED AS A RESULT, THIS CLIENT WROTE A LETTER OF SUPPORT ON MY BEHALF.
All individuals registered to sell securities or provide investment advice are required to disclose customer complaints and arbitrations, regulatory actions, employment terminations, bankruptcy filings and criminal or civil judicial proceedings.
A disclosure includes information about customer disputes, disciplinary events and financial matters on the broker's record as reported by securities regulators, the individual broker, and any involved firms. Some of these items may involve pending actions or allegations that have not been resolved or proven. The presence of a disclosure does not automatically indicate any wrongdoing.
BrokerCheck is the source of the data included in this Report. The data was compiled on June 29, 2018.
To view the full report for MATTHEW ROY WILSON, click here.
If you discover any errors or outdated information on this Website, please contact us and we will promptly correct such errors or outdated information.
If BrokerCheck® is the source of such errors or outdated information, please contact FINRA at (301) 590-6500.
Brokersearch.info will not fully remove items from this Website without an applicable court order designating them for removal. Investors rely on the information available on this Website to decide whether to choose or retain a broker or investment adviser.
Upon written request, we may remove certain page(s) from appearing in search engine results using the robots.txt protocol.
When a person searches for your name using Google, Bing, Yahoo! and other search engines the page(s) from Brokersearch.info would not appear in the search results.
Please contact us to learn more about Search Engine Removal.
How to choose a broker or investment adviser. Learn More