SOPHIE M LANCASTER is currently employed as a Broker and/or Investment Adviser at CETERA ADVISORS LLC located at 526 W BROUGHTON STREET, BAINBRIDGE, GA, 39817.
SOPHIE M LANCASTER has worked at CETERA ADVISORS LLC since January 02, 2015
Disclosure History
SOPHIE M LANCASTER has 1 Disclosure Event(s).
Date: June 05, 2015 Category: Customer Dispute Allegations: CLIENT ALLEGES THE VARIABLE ANNUITY PURCHASED WAS UNSUITABLE. Damage Amount Requested: $8,500.00 Broker Comment: BENEFITS AND FEATURES OF THREE DIFFERENT PRODUCTS WERE PRESENTED TO THE CLIENT. SEEING HOW THE INCOME AND DEATH BENEFIT GUARANTEES COULD BENEFIT THE CLIENT IN THE RMD YEARS, THE CLIENT SELECTED A PORTION, APPROXIMATELY 16%, OF THEIR RETIREMENT ASSETS TO BE INVESTED IN THE VARIABLE ANNUITY. AFTER MY CLIENT'S HUSBAND WAS ADVISED BY HIS ADVISOR THAT THE PRODUCT WAS NOT SUITABLE, THE CLIENT WROTE A LETTER TO REQUEST FOR THEIR INVESTMENT TO BE RETURNED. THE CLIENT STATED IN A CONVERSATION WITH ME THAT LETTER SUBMITTED TO CARRIER WAS NOT A CUSTOMER COMPLAINT BUT A REQUEST FOR THE 21 DAY FREE LOOK PERIOD TO BE EXTENDED SO THAT THEY COULD COME OUT OF THE INVESTMENT.
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