SWAN SIHUA SHEN

SWAN SIHUA SHEN is currently employed as a Broker and/or Investment Adviser at CAPITAL FINANCIAL SERVICES, INC. located at 1500 District Ave, Burlington, MA, 01803.

SWAN SIHUA SHEN has worked at CAPITAL FINANCIAL SERVICES, INC. since October 14, 2014

Disclosure History

SWAN SIHUA SHEN has 6 Disclosure Event(s).

Date: October 17, 2016
Category: Regulatory
Initiated By: Maine office of securities
Allegations: The Maine office of securities express concern regarding Swan Shen's disclosure history. As a result, Maine office of securities entered into a conditional licensing order for heightened supervision with Swan Shen.
Resolution: Order
Sanctions: Heightened supervision for 2 years.

Date: August 18, 2016
Category: Customer Dispute
Allegations: The client alleged Ms. Shen made representations with respect to the principal protection that were notaccurate.
Damage Amount Requested: $243,522.00

Date: February 27, 2015
Category: Regulatory

Date: August 04, 2014
Category: Regulatory

Date: August 31, 2013
Category: Employment Separation After Allegations
Firm Name: CUNA BROKERAGE SERVICES, INC.
Termination Type: Discharged
Allegations: REPEATED VIOLATION OF FIRM POLICIES OCCURRED WHICH LED TO TERMINATION, INCLUDING: CUT AND PASTE OF CLIENT SIGNATURES; ALTERING FORMS; AND CREATING CONSOLIDATED CUSTOMER STATEMENTS WHICH WERE THEN PROVIDED TO CERTAIN CLIENTS WITHOUT PRE-APPROVAL.
Broker Comment: I NEVER RECEIVED ANYTHING IN WRITING SPECIFIES THE CAUSE OF TERMINATION. MY SALES MANAGER (PREVIOUS) AT CUNA BROKERAGE ONLY TOLD ME VERBALLY ITS "INAPPROPRIATE USE OF MARKETING MATERIALS." THE ALLEGATIONS ARE AN AFTERMATH OF THE TERMINATION. THE ACTUAL CAUSE OF TERMINATION IS A FINRA INQUIRY IN AUG.2013 REGARDING A MEETING SUMMARY, WHICH I ALREADY RESPONDED AND HAVE NOT HEARD ANYTHING ELSE SINCE. I AM SEEKING LEGAL COUNSEL AS I THINK THE TERMINATION IS INAPPROPRIATE. THANK YOU.

Date: May 09, 2004
Category: Customer Dispute
Allegations: CUSTOMER ALLEGED THE INSURANCE POLICY HE DISCUSSED WITH THE REPRESENTATIVE WAS NOT THE POLICY HE PURCHASED.
Damage Amount Requested: $11,102.28
Broker Comment: AFTER REVIEW OF THE FACTS AND CIRCUMSTANCES SURROUNDING THE COMPLAINT, THE FIRM FOUND THE COMPLAINT TO BE WITHOUT MERIT.

More Information

All individuals registered to sell securities or provide investment advice are required to disclose customer complaints and arbitrations, regulatory actions, employment terminations, bankruptcy filings and criminal or civil judicial proceedings.

A disclosure includes information about customer disputes, disciplinary events and financial matters on the broker's record as reported by securities regulators, the individual broker, and any involved firms. Some of these items may involve pending actions or allegations that have not been resolved or proven. The presence of a disclosure does not automatically indicate any wrongdoing.

BrokerCheck is the source of the data included in this Report. The data was compiled on June 29, 2018.

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